Cisco Chooses Lexcen

Cisco Chooses Lexcen for Migration Accuracy & Speed with Webex Calling

Melbourne, Australia - April 2026 - Lexcen today announced that Cisco Systems is now using Lexcen Call Flow Visualization Solution for their internal Set Up Assist Team, a partner-facing organization to enhance large-scale migrations to Webex Calling.

As enterprises and service providers accelerate their transition to cloud telephony, ensuring configuration accuracy, documentation integrity, and quality assurance becomes increasingly critical. Cisco's partner facing teams are leveraging Lexcen's visualization platform to provide automated as-built documentation, proactive error detection, and comprehensive visual QA review of all migrated call flows.

Lexcen enables Webex Calling users to:

• Instantly generate Automated As-Built Documentation - Delivering precise, real-time visual representations of post-migration call routing and dial plans to migrating customers
• Auto Detect Configuration Errors - Identifying routing conflicts, misconfigurations, and policy inconsistencies prior to production deployment, eliminating errors and improving customer satisfaction
• Real-time Visual QA Reviews at Scale - Allowing migration teams to visually validate every call path against intended design and customer requirements, slashing QA times & accelerating partners time to revenue

"Cloud migration success depends on visibility and validation," said Nate Hostetter, Head of Sales Americas, Lexcen. "We are proud to support Cisco's partner organizations with a solution that transforms complex call routing configurations into clear, actionable visual intelligence. By automating quality assurance & instant documentation, we help reduce migration risk and accelerate time-to-value."

"Partner success during Webex Calling migrations depends on precision and repeatability," said Roxanne Raymundo, Vice President, Partner Operations & Success, Cisco. "Lexcen's call flow visualization capabilities give our teams immediate clarity into routing logic and configuration integrity. The ability to automatically document, detect errors, and visually validate every migrated call flow significantly strengthens our quality assurance process and helps ensure a seamless experience for our partners and customers."

By adopting Lexcen's solution, Webex Calling strengthens its operational excellence initiatives and reinforces its commitment to delivering seamless migrations for partners and customers worldwide.

Lexcen's Call Flow Visualization Solution is designed specifically for cloud collaboration and telephony platforms, empowering service providers and enterprise IT teams with the transparency and automation required for modern communications environments.
For more information about Lexcen and its call flow visualization solutions, visit www.lexcen.com

About Lexcen
Lexcen delivers advanced call flow visualization and configuration intelligence solutions that help organizations document, validate, and optimize complex telephony environments. Through automated mapping, error detection, and visual QA tools, Lexcen enables confident cloud migration and ongoing operational assurance. For further information email infor@lexcen.com